The process
How it works.
From first contact to payment in as little as 48 hours — in person, by appointment, or using our fully insured postal service. You stay in control at every stage.
Get in touch
Call us on 0800 014 8323, complete our online enquiry form, or request our free postal pack. Tell us what you have and we'll advise the most appropriate way to proceed — in person, by appointment, or using our insured postal service.
We assess your items
Whether you visit us, arrange an appointment, or send your items by post, our specialists test each piece for purity using professional XRF analysis — the same method used by assay offices — and weigh everything precisely against live market prices.
You receive a clear, itemised offer
We contact you by phone and email within 24 hours with a full, line-by-line offer. We walk you through every figure — the weight, the purity test result, and the live price used. You are never under any pressure to accept.
Accept and we pay you the same day
Confirm your acceptance before 3pm and we process a same-day bank transfer directly to your account. Decline for any reason and we return your items free of charge by tracked post within two working days. No questions asked.
Ready to find out what your gold is worth?
Call us, complete our form, or use our free postal service. No obligation — you stay in control.