Seller Guide
Is it safe to sell gold by post? What the evidence says — and how to protect yourself
Millions of pounds of gold is sold by post every year in the UK. Whether it's safe depends entirely on the buyer you choose.
Why British Gold Exchange
40+
Years in the precious metals business
£0
Cost to request your free insured postal pack
24h
Maximum time to receive your firm, itemised offer
100%
Of items returned free if you decline
Ready to get a valuation?
The short answer
Yes — with a reputable buyer and insured postage, it is safe
Postal gold buying is a well-established, regulated industry in the UK. The largest buyers process thousands of transactions every month without incident. The key protections are: comprehensive transit insurance, Royal Mail Special Delivery tracking, tamper-evident packaging, and a buyer with a verifiable trading history and clear returns policy.
The risk in selling gold online is not in the postage — it is in choosing an unknown or disreputable buyer. Before sending anything, you should be able to find the buyer's Companies House registration, check independent reviews on Trustpilot or Google, and read a clear statement of their insurance and returns policy.
We have been buying precious metals for over 40 years. Every item sent to us is photographed on arrival, logged individually, and returned free of charge if you do not accept our offer. Our insurance covers your items from the moment you post them.
What affects it
What to check before sending anything
How it works
From first contact to payment
Request Your Free Pack
We post a fully insured, tracked Royal Mail freepost envelope. No cost, no commitment required.
Send Your Items
Use our supplied, tamper-evident packaging. Your items are insured from the moment you drop them at the post office — not just once they arrive with us.
Receive Your Offer
A firm, itemised offer arrives within 24 hours. Every piece is photographed on receipt, individually weighed and XRF-tested.
Get Paid or Return
Accept and receive a same-day bank transfer. Decline and we return every item, fully insured, free of charge.
Common questions
Questions we hear most
What if my items are lost in the post?
Items sent using our pre-paid Royal Mail Special Delivery envelope are insured under our policy from the moment you drop them at the post office. In the event of a Royal Mail loss, we initiate a claim on your behalf and you receive the full insured value.
How do I know you've received my items?
Royal Mail Special Delivery provides full tracking. You'll receive tracking confirmation. We also send an acknowledgement when your package is opened and photographed.
What if I'm not happy with the offer?
You simply decline. We return everything to you, insured, at no cost. There is no time pressure and no obligation to accept.
Is there a limit on how much I can send?
Our standard freepost envelope is suitable for items up to approximately £5,000 in value. For higher-value collections, we arrange insured courier collection. Contact us before sending anything above that level.
Can I visit in person instead?
Yes. We offer in-person valuations at our London office by appointment. Contact us to arrange.
Get Started
Sell safely — fully insured from post box to payment
Request your free insured pack and sell your gold with the confidence of over 40 years' experience, full transit insurance and free returns if you decline.