Seller guide
Is it safe to sell gold by post? What the evidence says, and how to protect yourself
Millions of pounds of gold is sold by post every year in the UK. How safe it is depends on the buyer you choose.
Why British Gold Exchange
40+
Years in the precious metals business
£0
Cost to request your free insured postal pack
24h
Maximum time to receive your firm, itemised offer
100%
Of items returned free if you decline
Ready to get a valuation?
The short answer
Yes, with a reputable buyer and insured postage, it is safe
Postal gold buying is a well-established, regulated industry in the UK. The largest buyers process thousands of transactions every month without incident. The key protections are transit insurance, Royal Mail Special Delivery tracking, tamper-evident packaging, and a buyer with a verifiable trading history and a clear returns policy.
The main risk in selling gold online lies in choosing an unknown or disreputable buyer, rather than in the postage itself. Before sending anything, you should be able to find the buyer's Companies House registration, check independent reviews on Trustpilot or Google, and read a clear statement of their insurance and returns policy.
We have been buying precious metals for over 40 years. Every item sent to us is photographed on arrival, logged individually and returned free of charge if you do not accept our offer. Your items are insured up to £2,500 from when you hand them in at the Post Office until they reach us.
What affects it
What to check before sending anything
How it works
From first contact to payment
Request your free pack
We send you a free pack with a prepaid, tracked Royal Mail Special Delivery label, dispatched the next working day. There is no cost and no commitment.
Send your items
Use the tamper-evident packaging we supply. Your items are insured up to £2,500 from the moment you hand them in at a Post Office until they reach us.
Receive your offer
A firm, itemised offer arrives within 24 hours of your items reaching us. Every piece is photographed on receipt, individually weighed and XRF-tested.
Get paid or have items returned
Accept before 3pm on a working day for a same-day bank transfer. Decline and we return every item, insured, free of charge.
Common questions
Questions we hear most
What if my items are lost in the post?
Items sent using the prepaid Royal Mail Special Delivery label in our pack are insured up to £2,500 from when you hand them in at the Post Office until they reach us. In the event of a Royal Mail loss, we start a claim on your behalf and you receive the insured value.
How do I know you have received my items?
Royal Mail Special Delivery provides full tracking, and you will receive tracking confirmation. We also send an acknowledgement when your package is opened and photographed.
What if I am not happy with the offer?
Simply decline it. We return everything to you, insured, at no cost. There is no time pressure and no obligation to accept.
Is there a limit on how much I can send?
Our standard pack is insured up to £2,500. For items worth more than this, contact us before sending anything.
Can I visit in person instead?
Yes. We offer in-person valuations at our London office by appointment. Please contact us to arrange a visit.
Get started
Sell safely, insured from the Post Office to our door
Request your free insured pack and sell your gold with the confidence of over 40 years' experience, transit insurance and free returns if you decline.