Seller Guide
How and when you get paid — same-day bank transfer, no surprises
Payment is simple: one bank transfer, same working day, for the full amount agreed in writing. Here's exactly how it works.
Why British Gold Exchange
40+
Years in the precious metals business
£0
Cost to request your free insured postal pack
24h
Maximum time to receive your firm, itemised offer
Same day
Bank transfer once you accept your offer
Ready to get a valuation?
The short answer
Same-day bank transfer once you accept — no intermediaries
When you accept your offer, we make a single bank transfer to the account details you provide. There are no cheques, no PayPal, no delayed clearing periods and no deductions from the agreed figure. The amount in your offer letter is the amount that arrives in your account.
Accept before 2pm on a working day and payment is made the same day — typically within 2 hours of acceptance. Accept after 2pm and payment arrives the following working morning. We will confirm the payment reference by email.
We do not pay in cash. Bank transfer is the only payment method we use. This is a requirement of the Scrap Metal Dealers Act 2013, which prohibits cash payments for scrap metal to protect both sellers and buyers from fraud.
What affects it
Everything you need to know about payment
How it works
From first contact to payment
Request Your Free Pack
We post a fully insured, tracked Royal Mail freepost envelope. No cost, no commitment required.
Send Your Items
Use our supplied packaging and post your items. They are covered by our insurance from the moment you drop them at the post office.
Receive Your Offer
A firm, itemised offer arrives within 24 hours. Review it, query it, or accept it at any point during your 7-day window.
Get Paid
Accept before 2pm on a working day and payment lands in your account the same day. Accept after 2pm and it arrives the next working morning.
Common questions
Questions we hear most
How long does the bank transfer take to arrive?
Faster Payments typically arrive within 2 hours of being sent, often within minutes. If you haven't received payment within 3 hours of our confirmation email, contact us with your payment reference.
Can I be paid into a different name's account?
The account must be in your name or jointly held in your name. We cannot transfer to a third-party account as this conflicts with our anti-money-laundering obligations.
What if I don't have a UK bank account?
Contact us before sending your items. We can discuss international wire transfer arrangements for overseas sellers, which may take 2–3 working days rather than same-day.
Is there a minimum payment amount?
No. We pay for items of any value, including small single pieces. There is no minimum transaction size.
Do I get a receipt or invoice for my records?
Yes. You receive a written offer letter (which serves as documentation of the transaction) and a payment confirmation email. These are suitable for personal tax records or probate purposes.
What if I made an error in my bank details?
Contact us immediately if you believe you entered incorrect bank details. If the transfer has not yet been sent, we can correct it. If it has been sent to an incorrect but valid account, bank recovery processes apply — which is why we confirm details before processing.
Get Started
Sell today — funds in your account by this time tomorrow
Request your free insured pack, send your items, and receive a same-day bank transfer the moment you accept. No cash, no delays, no surprises.