Seller guide
How and when you get paid: same-day bank transfer for the agreed amount
You receive one bank transfer, on the same working day, for the full amount agreed in writing. Here is how it works.
Why British Gold Exchange
40+
Years in the precious metals business
£0
Cost to request your free insured postal pack
24h
Maximum time to receive your firm, itemised offer
Same day
Bank transfer once you accept your offer
Ready to get a valuation?
The short answer
Same-day bank transfer once you accept, with no intermediaries
When you accept your offer, we make a single bank transfer to the account details you provide. There are no cheques, no PayPal, no delayed clearing periods and no deductions from the agreed figure. The amount in your offer letter is the amount that arrives in your account.
Accept before 3pm on a working day and payment is made the same day. Offers accepted after 3pm are paid the next working day. We confirm the payment reference by email.
We do not pay in cash. Bank transfer is the only payment method we use. Paying only by bank transfer is part of our anti-money-laundering checks, and it protects sellers and buyers from fraud.
What affects it
Everything you need to know about payment
How it works
From first contact to payment
Request your free pack
We send you a free pack with a prepaid, tracked Royal Mail Special Delivery label, dispatched the next working day. There is no cost and no commitment.
Send your items
Pack your items in the packaging we supply and hand them in at a Post Office. They are insured up to £2,500 from that moment until they reach us.
Receive your offer
A firm, itemised offer arrives within 24 hours of your items reaching us. Review it, query it, or accept it at any point during your 7-day window.
Get paid
Accept before 3pm on a working day and payment reaches your account the same day. Offers accepted after 3pm are paid the next working day.
Common questions
Questions we hear most
How long does the bank transfer take to arrive?
Faster Payments typically arrive within 2 hours of being sent, often within minutes. If you have not received payment within 3 hours of our confirmation email, contact us with your payment reference.
Can I be paid into a different name's account?
The account must be in your name or jointly held in your name. We cannot transfer to a third-party account as this conflicts with our anti-money-laundering obligations.
What if I don't have a UK bank account?
Contact us before sending your items. We can discuss international wire transfer arrangements for overseas sellers, which may take 2–3 working days rather than same-day.
Is there a minimum payment amount?
No. We buy items of any value, including small single pieces, and there is no minimum transaction size.
Do I get a receipt or invoice for my records?
Yes. You receive a written offer letter (which serves as documentation of the transaction) and a payment confirmation email. These are suitable for personal tax records, and give an executor an itemised purchase record for the estate's accounts. They are not a probate valuation.
What if I made an error in my bank details?
Contact us immediately if you believe you entered incorrect bank details. If the transfer has not yet been sent, we can correct it. If it has been sent to an incorrect but valid account, your bank's recovery process applies. This is why we confirm your details before processing.
Get started
Accept before 3pm and we pay you the same working day
Request your free insured pack, send your items, and receive a same-day bank transfer when you accept before 3pm on a working day. Payment is always by bank transfer, never cash.